Stop being afraid of reviews!
Online Reviews Are Nothing to Be Afraid Of
The phrase “all publicity is good publicity” is overused and sometimes simply untrue. However, the basic idea applies here: stop being afraid of online review from clients who have experienced your legal services!
It’s easy to see the value of a wonderful 5-star review, but even a less-than-stellar review offers you the opportunity to show prospective clients how you interact with clients and put your commitment to client service on display.
All of your reviews provide you with an opportunity to listen, learn, adjust, and emerge in a better position to help your next client.