https://www.ruby.com/solutions/live-chat/

Meet Ruby, your 24/7 Virtual Receptionist and Chat.

Ruby builds great relationships, from first impressions to lasting loyalty. Available 24/7/365, Ruby’s live, U.S.-based virtual receptionists answer calls so you can focus on your business & online chat specialists are ready to connect with your website visitors when you need it. Over 14,000 business owners trust Ruby with front-line communications. In return, you get increased sales inquiries and measurably better client satisfaction. Ruby is the best teammate you’ve never had! Receptionist Service – We answer with your custom greeting, delight callers in English and Spanish, transfer calls through to you live when you’re available, takes messages or offer voicemail when you’re not, collect intake, answer FAQs, make outbound calls and more! Our powerful app gives you flexibility and information at your fingertips – while our receptionists make you look good. And our integrations with Clio, MyCase & Rocket Matter help streamline your client communications. Online Chat Service – You’ll be building loyalty with real people, ready to engage in real conversations, that are fully trained in the details of your firm. Anytime, anywhere, we’re ready to chat and connect with your clients. Never miss an opportunity again. Ensure privacy that your firm and your clients can count on with opt-in HIPAA-compliant live chat services. Learn how Ruby can help your firm! Above the Bar members receive a 9% discount!

What do you do for law firms?

“Live, Virtual Receptionist and Chat Services for your Firm Clients expect instant access to their attorneys while still wanting live interaction. Available 24/7/365, Ruby Receptionists provides attorneys with live, virtual receptionist and chat services that deliver next-level client experiences and build trust.”